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General Info

General Info

About

What is HelpKit?

Find out what HelpKit is and how it will help your company

Why do I need a knowledge base?

Learn about why a knowledge base is essential for your company

How to add multiple knowledge bases under one HelpKit account

Learn how to add and manage multiple projects conveniently with one account

Team Management

How to add team members to your HelpKit project

Learn about HelpKit’s team membership feature

How can I change ownership of my project?

Learn how to transfer the owner of an account to a different user

Payment

How can I view my payment invoices?

Find out how you can view your invoice receipts

How do I add a VAT number?

Learn how you can add a VAT for your company for tax exemption

How does the free 7 day trial work?

There’s zero cost to get in the product and set things up with our 7 day trial.

Does HelpKit work with Notion's free tier?

HelpKit works perfectly fine with Notion's free tier

What payment methods do you accept?

Find out about the variety of payment methods we accept

How to redeem a coupon code?

Learn how you can redeem your HelpKit coupon code

Data Safety

Is my data safe with HelpKit?

Learn about why your data is 100% safe with HelpKit


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