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Why do I need a knowledge base?

Learn about why a knowledge base is essential for your company

Unless you have built a flawless product (congratulations 🀩), your customers will always have questions. They want to get immediate help when they need it most. No emails, no chat, no annoying waiting for an answer.

A knowledge base can provide all the information that your customers need in one place. It can range from FAQs about your product/service, common issues and their solutions, videos with tutorials on how to do things and more.

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So what is HelpKit? Well, we wouldn’t be named HelpKit if we wouldn’t deliver the best way to create a powerful, flexible and reliable knowledge base – all powered by the best content management system in the world: Notion.

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You can use all the blocks you know and love from Notion, have a custom domain, embeddable widgets and much more ⚑

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