How to add multiple knowledge bases under one HelpKit account – HelpKit

You can create and manage multiple knowledge bases under a single Helpkit account. This feature is perfect if you have several products or services that require separate documentation spaces while maintaining centralized account management.

Benefits of Adding Multiple Projects Under One HelpKit Account

With Helpkit, you can easily set up distinct knowledge bases (a project) for each of your products. Each knowledge base is billed and operates independently with its own:

Custom branding and appearance

Unique URL structure

Separate content organization

Individual configuration settings

This allows you to create tailored help centers for different audiences while managing everything from one convenient account dashboard. Here’s how it works:

How It Works

Make sure you have at least one active subscription for a project (otherwise you won’t be able to add a second one)

Go to your HelpKit dashboard

Click on the top right account dropdown that displays your email

Click on + New Knowledge Base

Finish the setup process

Choose a subscription plan for your new knowledge base

Done 🎉

You can then seamlessly navigate between your projects via the account dropdown menu.