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How can multiple users use HelpKit?

Learn about how multiple users can use HelpKit

HelpKit now supports teams. Invite new members to your knowledge base or manage existing ones via the Manage members tab in your project settings.

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How does it work?

  1. Navigate to Manage members tab in your project settings
  1. Invite a new member by email and give him/her a role
  1. The member will receive an email with a button that allows to join the project

Currently there are two roles you can assign your members:

  • Viewer: Can view knowledge base insights and sync articles
  • Editor: Can change non-critical knowledge base settings (all setting tabs except General, Manage Members and Project Billing), view insights and sync articles

The user who has created to project gets assigned an unique Admin role that allows to invite members, change their roles and revoke access.

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