In order to connect your Notion knowledge base with HelpKit all you have to do is:
Connecting for the first time
- On your root page hover over the very top of your Notion page
- Click on the
- Toggle on the
Share to webtoggle
- Click on
📽 Video Instruction:
Changing your Notion knowledge base
Follow the same steps as above for your new Notion page.
- Navigate to
- Click on
- Toggle the
- Paste your new Notion page url and wait for verification
- Hit the
Can I use the template without “Share to web”
You are probably asking that question because you don't want to enable external users to see your Notion shared knowledge base. First of all, no worries. Notion generates a very long and random url for your site and it is practically impossible for users to accidentially stumble on it. We recommend to leave the
Search engine indexing ticked off so that it gets not listed on search engines such as Google or Bing.
In the future HelpKit will be integrated more deeply with Notion so that we don’t have to use this approach anymore.
In order to serve your customers the fastest knowledge base on earth 🌍 we cache most of the Notion data. This means that you have to press the
🔁 Sync now button in your admin dashboard whenever you change the structure of your knowledge base.