Using MCP with several projects or languages

If you run more than one help center, or one help center in more than one language, a few things work slightly differently. None of it is complicated, but one detail is easy to miss because everything looks fine until you try to write.

You connect once, and that connection reaches every project your account can already see. Your assistant simply asks which one you mean, or you tell it up front.

Projects are named after their subdomain, so a help center at acme.helpkit.so is just "acme". Say the name once in your first message and your assistant stays with it for the rest of the conversation.

If you have a project without its own subscription, it appears in the list with a note explaining that. Every HelpKit project needs its own plan, and extra projects start without one.

This is the detail worth knowing. Notion access is granted per help center, not once for your whole account, because different projects often live in different Notion workspaces.

In Account Settings → MCP, click See other projects to see all of them at once, each with its own status. Any project that still needs access has a Connect button right there.

The write and sync access switch is per project too, so you can let your assistant publish on one help center while another stays read only.

Every language or version of your help center is its own Notion page, with its own categories and its own articles. That means each one needs its own access grant.

Here is the part that catches people out: reading keeps working perfectly without it. Your assistant can show you the German version's structure and articles, because that content already sits in HelpKit from your last sync. Only when it tries to write does the missing access show up. So a version can look completely healthy and still be unwritable.

To fix it, open that language's page in Notion, click the ••• menu at the top right, choose Connections, then Add connections, and pick HelpKit. Do this for every language page. Everything inside each page comes along automatically.

Connecting Notion so your assistant can write

Once access is in place, just say which language you mean:

If you do not mention a language, your assistant works on your default one.

Ask:

You get back, per project, whether MCP is available, whether Notion is connected, whether any language is missing access, and what your assistant is allowed to change. It is the fastest way to find the one gap you did not know about.