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What are contact providers?

Find out what contact providers are and how you can use them

Last updated on November 1, 2021

Contact providers are a feature of HelpKit that help your customers contact you. In a perfect world your knowledge base articles should solve all your customers questions. However, we all know that we unfortunately don't live in a perfect world and if customers need to contact you, they should have a great experience doing so.

 

HelpKit currently supports the following three contact integrations:

 
 

You can setup your Contact integration via Settings/Contact Integration. Choose your preferred provider, enter the required information such as an Website Widget ID and click save.

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How it works

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